We've been promising Hermit Crabs for a while, and now they are here. We are opening an entire department dedicated to Hermit Crabs. You will find live crabs, food, housing and anything you'll need for your Hermit Crab. Let us know if we missed anything. We are selling Ecuadorian Crabs, which are rare in the pet trade. Thanks!
Ken
I just wanted to let you all know that we now carry frozen mice, rats, rabbits and quail. This has been a long time in coming, but we wanted to make sure that we did it right. The orders will not be harvested and frozen until you place an order. That will maintain their freshness. Once frozen we will ship them to you in 17 to 22 pounds of dry ice to make sure you get them frozen.
The feeders are raised in a very clean environment to reduce the chances of harmful disease being transmitted to your pets. I think you will find our product is of a very high quality. If you don't like the quality you can always fall back on our quality guarantee.
I have always wanted to offer more to our customers that need frozen foods for their pets, and now we have done that. Stay tuned for more products along this line.
Thanks!
Ken
We keep getting calls and emails asking what Soldier Grubs are. They are the larvae of the Black Soldier Fly. They are also sold as Phoenix Worms. Soldier Grubs are our brand. We are currently having art work done, nutritional analysis completed and cups made so that our worms, when the debut, are ready for market. We raise our worms on table bran so that they are safe for consumption. Soldier Grubs have many times the calcium content of standard mealworms and crickets. We are having them analized so that we can advertise the nutritional content to you. Stay tuned for more information, and our colorful roll out soon. Thanks!
Ken
We are in the process of working out the kinks of our new loyalty program. In a nutshell, the program with reward the customer that is long term and orders frequently with specials, discounts and first to market product deals. We will have more information shortly. Please make sure that you have signed up for our newsletter to get the latest updates for this. I'd be happy to hear any ideas you might have for this program. Thanks!
Ken
You may have noticed by now that our cricket prices have increased. We've tried to hold out for a long time, but we've had to raise prices based upon fuel increases. It costs money, even in Summer, to grow certain insects. Many need to be kept in the 90's all year, so when even in summer we have to kick the heat on at certain points. It also costs more for us to transport our orders and do all of our normal farm work. Unfortunately we operate on slim margins. We raised prices to offset those costs. We still operate with a flat rate so what you see is what you pay for insects.
On a happier note we've reduced prices on our Superworms. We were able to do that because we are growing all of our own Superworms now. In the past, when we've run short, we've had to order from other farms. We've increased production enough so that we do not have to do that. This has enabled us to save on postage to our farm, and the costs of the worms. We're passing that savings on to you.
We are working and evolving and we are trying to do what we can to create the perfect buying experience for you. Your comments will be well received, and your advice will be taken to heart. Thanks!
Ken
We are working on creating a totally waste free farm. I want to explain how we're doing it. This may be highly boring, but it has been fun for us.
We have a couple different sources of waste with our business. No pun intended!! Once source are the boxes all of our supplies are delivered in. We receive cardboard boxes every week with bait supplies, reptile supplies and various other supplies. We have a huge amount of boxes that would normally have to go to the landfill every week.
Another source of waste is the frass, poop, or spent bedding from the Superworms and Mealworms that we grow. We also have piles of that weekly that we have to do something with, or we'll get buried by it.
We found a solution to both issues. We started shredding the cardboard for Red Worm/ European Night Crawler bedding and the worms seem to love it. We also decided to take all of that spent bran and we piled it in large bins and wet it down. The bins heated quickly and when they heat died down we had nice piles of peat moss-like material. We added this to the Red Worm/European bedding and cardboard and have created some of the largest worms I've ever grown. We have cut our waste down considerably. I would imagine anyone at home could do the same buy shredding newspapers, cardboard and using human food scraps for bedding. You can turn your garbage into fertilizer or big fat bait worms. More to come.
Over the last few weeks DHL has caused us a great deal of grief. They have
attempted merging some of their hubs together and have caused mass delays
and many DOA orders. I am so sorry for that.
Because of the mass delays we have been hit with hundreds of e-mails. I
cannot, of course, answer them all in a timely manner and need your help in
resolving your issues.
Please e-mail us back at you have received or are still missing your orders
from the 12th through present email here. If you can include an invoice number that
will be helpful. All reships will be done on the 4th. When e-mailing
please let me know if you would like a reship or a refund for the order
missing. thanks and have a great day.
Ken
Worm Man'sWorm Farm
